THE PDC OF GLENDALE COMMUNITY COLLEGE
The PDC Creates Custom Training Programs that Address ALL of Your Company's Training Needs.
EFFECTIVE COMMUNICATION AND TIME MANAGEMENT: Using AI to enhance Time Management and Communication
Course Description
In today’s fast-paced workplace, the ability to communicate clearly, manage time effectively, and leverage technology is essential for success. This dynamic course equips professionals with practical, results-driven strategies to boost productivity, strengthen collaboration, and enhance overall job performance. Participants will learn proven techniques to prioritize tasks, reduce inefficiencies, and take control of their workday. The course also builds essential communication skills, including active listening, conflict resolution, and the effective use of verbal and non-verbal cues to foster stronger workplace relationships. In addition, attendees will develop the confidence to organize and lead team initiatives, ensuring projects stay on track and goals are achieved. A key highlight of the course is the integration of AI tools to streamline written communication enabling participants to produce clear, professional emails, reports, and documentation more efficiently and with greater impact.
Audience
This class is for leaders and their employees looking to sharpen their skill-sets for an increasingly competitive marketplace.
Prerequisites
None
Topics and Course Content
This course will cover topics such as:
- Prioritizing – Where does all the time go?
o Determining where all of the time goes
o Setting priorities
o Use ChatGPT to apply the Eisenhower matrix to tasks - Developing Winning Work Habits
o Identifying winning work habits
o Managing yourself
o Organize your workplace for efficiency - Planning Work
o Work Breakdown Structure (WBS) and Exercise
o Use ChatGPT to create a WBS
o SMART Goals and Exercise - The Objective of Communication in the Workplace
o Communication in the workplace
o Components of communication
o Verbal and non-verbal communication - Managing Conflict
o The nature of conflict
o Conflict management tools
o The five levels of active listening - Conflict Management Tools – We (I) messages
o Using the We/I message
o Using AEIOU/DESC
o Using ChatGPT to craft effective confrontation messages - Influencing
o Stakeholder and exercise
o Plotting stakeholders on a power / interest grid
o Communication plan and exercise - Presentation Skills
o Define your purpose
o Target your audience
o Organize and develop your message using AI tools
o Deliver your message - Effective Writing 1
o Define the objective / Target your audience
o Developing the framework
o Organizing your message - Effective Writing 2
o Apply ChatGPT to craft memos, reports and presentations
o Assessing the effectiveness of your writing
Learning Goals and Results
At the conclusion of the course, the participants will be able to:
- Create an effective time management system
- Use ChatGPT for prioritization
- Construct a Work Breakdown Structure using ChatGPT
- Utilize active listening techniques
- Demonstrate the role of body language and tonality in communication
- Apply effective confrontation management techniques
- Construct effective and written communications and reports using AI tools to
enhance productivity
Time Investment
This class is 40 hours of classroom time taken in ten 4-hour (or twenty 2-hour) sessions over the course of 10 consecutive weeks.
Please Note: Course content and time investment can also be customized to an individual
company’s needs.
CLASS SELECTION
Please complete our form for more information and a PDC representative will contact you.