1. Our Leadership Skills Program

    Although some people seem to be born leaders, we all have to develop skills and attributes in order to be great leaders. When businesses, both large and small, have ineffective leaders, the entire team feels the effects. A good leader inspires others to work effectively and to help and support their…Read More

  2. Our Program For Lean Principles

    As a small business, reducing your waste and increasing your productivity helps to optimize performance in the workplace. At the Glendale Community College Professional Development Center, we offer a program titled, “Lean Principles For Teams.” The goal of lean operations are to increase your pr…Read More

  3. Our Customer Service Program

    Without a doubt, dealing with the general public can be a very difficult task to undertake. If you have ever worked any sort of job in your entire life, then you have most likely dealt with a rude customer. Unfortunately, some customers experience high levels of dissatisfaction that had nothing to d…Read More

  4. The Technical Skills You Need To Get Hired Right Now

    In the current occupational climate, people more than ever are searching for ways to make themselves more appealing than others who they are competing for the same job. This can be difficult. After all, there are plenty of technical skills a person can have that won’t do them a bit of good when it…Read More

  5. Continuous Development Is Essential For Healthcare Professionals

    It’s no secret that healthcare professionals must complete a long and rigorous academic education in order to successfully find a position. Whether we’re talking about nurses, doctors, nurse practitioners, or other healthcare professionals, it’s necessary for them to complete at least one--if …Read More

  6. Are You Really Management Material?

    No matter what industry you’re involved in, it’s likely that you want to be successful. For most people, achieving success often means obtaining a position of authority that typically comes along with an increase in pay. Many people say they want to be managers. Many people become managers. But …Read More

  7. How Can Professional Development Benefit Your Small Business?

    Whether you are just now building a small business for the first time or you have been in business for years, making knowledge available to those who work for you is imperative if you want to be successful. Giving your employees the opportunity to fine-tune their skills makes for a more trusting and…Read More

  8. Lean Principles for Managing Teams

    If you are the owner of a small business, you have likely heard of the Lean Principles before, at least in passing. Many of the companies in our state have began to practice these principles, which place an emphasis on increasing productivity and reducing waste. This is done through implementing sev…Read More

  9. Barriers to Professional Development

    When it comes to convincing your employees that they should take time out of their already busy schedules to educate themselves on advancements in your field, you likely aren't getting the response you would like. Professional Development can be extremely beneficial but the trick is getting everyone…Read More

  10. Create a Culture of Continuous Improvement at Your Company

    If you are a business owner and you are always trying to find new ways to make your company more successful, you likely know that it starts within the walls of your facility. The easiest way to make your business better and more successful is to provide your employees with everything they need to be…Read More